Imagine your own dedicated IT department that anticipates and looks after your every technological need, without expensive overhead. Vantaggio Computing offers several standard or customized Support Service Contracts that help you get more done in less time and with lower costs.
As a Service Contract customer not only will you receive discounted labor rates, you'll get priority attention and response, discounted parts and supplies, preventative maintenance, service reporting, equipment tracking features and more.
It doesn’t matter if you’re a home user, small business or a global enterprise, computer downtime can cost you serious money. At Vantaggio Computing we offer you a choice of comprehensive programs designed to help prevent problems from occurring in the first place - and, if they do occur, to quickly and efficiently resolve them and get your systems working flawlessly again.
Our Custom Preventative Maintenance programs are designed to fit your schedule and the needs of your business. From regular cleaning of your equipment to preventative care for your storage media, or Virus and Spyware removal, we can help prevent many problems that can cause costly downtime.
Every now and then, your computers, servers or printers may need servicing. Vantaggio Computing has the right maintenance plan for both your warranty and non-warranty repairs
Our Technicians will gladly work directly on your site to verify and correct your problem, and test the solution to ensure optimum performance. There may be rare instances when it will be more cost effective to take a broken system off site to repair and test. Unless parts are unavailable, the system can be repaired and returned to service in short order.
Installations and Upgrades
Let us help you determine your upgrade paths, workflow management and system requirements. We are constantly researching the best ways to get more out of your computer systems, keeping up to date on latest versions of the software you use and tracking all the compatibilities between different platforms as well as software and hardware products. We can re-evaluate your network infrastructure, as well as your business needs, on an ongoing basis to ensure that your production levels are always at their maximum.
The benefits of an Vantaggio Computing service agreement include:
1. Expert technical expertise. You'll have access to the people who know the technology best and who have a vested interest in your success.
2. Priority response. You receive priority over warranty customers or those without a support contract, reducing downtime.
3. Fixed support cost. No guessing games when forecasting your budget for maintenance services. Paying for services on an incremental basis may be more expensive for you over time; our bundled services are more economical.
4. Convenience. The administrative paperwork is taken care of up front which means you've avoided delays in establishing a payment vehicle with each service call.
5. Safeguards your investment. Ongoing, comprehensive support coverage helps to prolong and protect your valuable investment.
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